Privacy Policy

We collect different types of information to provide you with quality financial education services and improve your learning experience. This includes information you directly provide and data collected automatically through your interaction with our platform.

We also collect technical information such as your IP address, browser type, device information, and usage patterns. This helps us understand how students interact with our materials and identify areas for improvement in our educational platform.

• Course completion rates and module engagement times
• Assessment scores and feedback submissions
• Communication preferences and language settings
• Professional certifications and prior learning experience
• Geographic location for compliance with local education regulations

Your information serves multiple important purposes in delivering effective financial modeling education. We carefully balance personalization with privacy protection to create meaningful learning experiences.

We process your data based on several legal foundations under Malaysian Personal Data Protection Act 2010 (PDPA). This includes your consent for marketing communications, contractual necessity for course delivery, legitimate interests for platform improvement, and legal obligations for record keeping.

Under Malaysian data protection laws and international standards, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

• Access your personal data and receive copies of information we hold about you
• Correct inaccurate or incomplete information in your student profile
• Delete your account and associated data, subject to our legal retention requirements
• Restrict processing for specific purposes while maintaining essential educational records
• Object to direct marketing communications and automated decision-making
• Request data portability to transfer your learning records to other institutions
• Withdraw consent for voluntary data processing without affecting past lawful processing

To exercise any of these rights, contact our privacy team at support@cognit-sparkly.com with your full name, registered email address, and specific request details. We respond to all valid requests within 30 days, though some complex requests may require additional time.

If you believe we haven't addressed your privacy concerns adequately, you have the right to file complaints with the Malaysian Personal Data Protection Department or seek legal remedies through appropriate channels.

Protecting your personal information is fundamental to our operations. We implement comprehensive security measures covering technical, administrative, and physical safeguards to prevent unauthorized access, disclosure, or misuse.

Our technical security includes encrypted data transmission using TLS 1.3, secure cloud storage with redundant backups, regular security audits by independent firms, access controls with multi-factor authentication, and automated monitoring for suspicious activities.

When we transfer personal data internationally for educational partnerships or technology services, we ensure adequate protection through standard contractual clauses, adequacy decisions, or other approved mechanisms under Malaysian law.

Despite our security measures, no system is completely secure. We encourage you to use strong passwords, keep login credentials confidential, and report any suspicious activity immediately. In the unlikely event of a data breach affecting your information, we will notify you and relevant authorities within the timeframes required by law.

• Regular employee training on data protection and security protocols
• Limited access to personal data based on job responsibilities and need-to-know basis
• Secure disposal of physical and electronic records at end of retention periods
• Annual penetration testing and vulnerability assessments by certified security firms
• Incident response procedures with clear escalation and communication protocols

Our website uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage. Understanding how these technologies work helps you make informed decisions about your privacy.

Essential cookies are necessary for basic website functionality, including user authentication, course progress tracking, and security features. These cookies cannot be disabled as they're required for the platform to operate properly.

You can control cookie preferences through your browser settings or our cookie management tool available on first visit. Disabling certain cookies may limit some features, but core educational functionality will remain available.

Privacy practices evolve with technology, regulations, and our educational services. We review and update this policy annually or when significant changes occur to our data processing activities.

When we make material changes affecting how we collect, use, or protect your personal information, we'll notify you through multiple channels including email alerts, platform notifications, and prominent website notices at least 30 days before changes take effect.

• Version history and change logs are available upon request
• Significant changes require your active consent for continued participation
• Minor clarifications or administrative updates take effect immediately
• You can always access the current version at cognit-sparkly.com/privacy-policy

We encourage you to review this policy periodically, especially before enrolling in new programs or updating your account information. Your continued use of our services after changes indicates acceptance of updated terms.